Zoor Tours | Last Updated: June 2026
1. Introduction
Zoor Tours (“the Company,” “we,” “us,” or “our”), a licensed travel agency registered and operating from Queen Rania Street 24, Wadi Musa 71810, Hashemite Kingdom of Jordan, is committed to protecting the privacy and personal data of all individuals who interact with our services, website, or booking processes.
This Privacy Policy explains what personal data we collect, for what purposes it is processed, how it is stored and protected, with whom it may be shared, and what rights you hold in relation to your data. By submitting an inquiry or confirming a booking with Zoor Tours, you acknowledge that you have read and understood this policy.
2. Data We Collect
Stage 1 — Inquiry & Initial Contact
When you submit an inquiry through our website contact form or contact us directly, we collect:
– Full name
– Nationality
– Phone number
– Email address
– Travel dates and flight details
– Services requested
Stage 2 — Booking Confirmation & Travel Documentation
Following confirmation of a booking, and solely for the purpose of completing arrival formalities, coordinating airport meet-and-assist services, and fulfilling obligations under Jordanian tourism regulations, we may additionally collect:
– Full legal name as it appears on the travel document
– Date of birth
– Passport number and a copy of the travel document
We do not collect payment card details directly. Any payment processing is handled through secure third-party payment gateways.
Website Usage Data
Our website uses Google Analytics (via Google Site Kit) to collect anonymized browsing data including pages visited, session duration, device type, and general geographic location. This data is used solely to understand website performance and does not identify individual users. You may opt out via the Google Analytics Opt-Out Browser Add-on.
3. Purpose of Data Processing
All personal data collected by Zoor Tours is processed exclusively for the following purposes:
– Processing, confirming, and coordinating your travel itinerary
– Completing arrival formalities, including airport meet-and-assist documentation required by relevant Jordanian authorities
– Communicating with you regarding your booking, schedule changes, or service updates
– Complying with legal obligations under the laws of the Hashemite Kingdom of Jordan, including requirements by the Jordan Ministry of Tourism and Antiquities or associated regulatory bodies
– With your explicit prior consent only: sending informational travel communications or curated journey recommendations
We do not use your personal data for automated decision-making, profiling, or any purpose unrelated to the completion of your licensed travel services.
4. Marketing Communications
Zoor Tours does not currently send marketing emails or newsletters. Should we introduce such communications in the future, we will only contact individuals who have provided explicit and informed consent. You may withdraw this consent at any time by contacting reservations@www.zoortours.com, with no effect on any existing booking or service.
5. Sharing of Personal Data
Zoor Tours does not sell, rent, or otherwise commercially disclose your personal data to any third party.
Your data may be shared in limited and specific circumstances:
Licensed Suppliers and Service Providers
To fulfill your itinerary, we may share your name, and where operationally necessary, your date of birth, with vetted suppliers including licensed guides, accommodation providers, ground transportation operators, and activity providers. Such sharing is limited strictly to what is required to deliver the confirmed service. For example, a guide conducting a hiking excursion may be informed of an elderly traveler’s requirements; an airline or transfer operator may be notified of a minor traveler’s age to ensure compliance with applicable airline companion policies.
Legal and Regulatory Authorities
We may disclose personal data when required by law, court order, or formal request from a competent Jordanian governmental authority, including the Ministry of Tourism and Antiquities, the Ministry of Interior, or law enforcement agencies.
No personal data is shared beyond what is described above.
6. Data Storage and Security
Your personal data is stored within the Company’s internal records, maintained by authorized personnel only. We apply appropriate technical and organizational safeguards to protect personal data from unauthorized access, loss, alteration, or disclosure. Access is restricted on a need-to-know basis. Data is retained only for the period necessary to fulfill the services booked and to comply with legal obligations under Jordanian law. Upon conclusion of the applicable retention period, data is securely deleted or anonymized.
7. Your Rights
You have the right to:
– Request access to the personal data we hold about you
– Request correction of any inaccurate or incomplete information
– Request deletion of your personal data, subject to any overriding legal obligations
– Withdraw consent to marketing communications at any time
Contact: reservations@www.zoortours.com | +962 77 795 9515
8. External Links
Our website may contain links to third-party websites. Zoor Tours is not responsible for the privacy practices of those websites and recommends you review their respective privacy policies independently.
9. Changes to This Policy
We reserve the right to amend this Privacy Policy at any time. Any material changes will be reflected on this page with an updated revision date. Continued use of our website or services following such changes constitutes acknowledgment of the updated policy.